FAQ.
FREQUENTLY ASKED QUESTIONS
Where is NIYI’S SELECTIONS, LLC located?
We are proudly based in Fort Worth, Texas. Our store serves the local community as well as customers looking for quality fashion, footwear, and lifestyle essentials.
What type of products do you sell?
We offer a wide range of products for the whole family, including sneakers, athletic and casual footwear, fashion clothing for Men, Women, and Kids, African-inspired women’s designs, children’s wear, and home and dining décor items.
Do you sell authentic branded products?
Yes. We are committed to offering genuine, high-quality products. All branded items sold at NIYI’S SELECTIONS, LLC are carefully sourced to ensure authenticity and quality.
What is your return and exchange policy?
We accept exchanges within 14 days of purchase with a valid receipt. Items must be unworn, unused, and in original condition with tags attached. Refunds are only issued if an exchange is not possible due to size or color unavailability.
How long does it take to process a refund?
Approved refunds are processed back to the original payment method. Processing time may vary depending on your bank or payment provider.
Are all items eligible for return or exchange?
Some items may be marked as final sale and are not eligible for return or exchange. Please review product details or ask our staff before purchasing.
Do you offer products for kids?
Yes. We carry a variety of kids’ shoes, clothing, and accessories designed for comfort, durability, and style.
Do you offer new styles regularly?
Yes. We frequently update our inventory to bring in new styles, trends, and seasonal items, ensuring fresh options for our customers.
How can I contact customer support?
You can visit us in-store or reach out through our website or social media channels. Our team is always happy to assist with any questions or concerns.
Why should I shop at NIYI’S SELECTIONS, LLC?
We combine quality products, affordable pricing, and excellent customer service in a welcoming environment. At NIYI’S SELECTIONS, every customer is valued and treated like royalty.